Online - My Account

Log in to request repairs, report anti-social behaviour, make a complaint, or give feedback, update and view information and check your rent statement online at your own convenience. Log in to My Account

Phone

Monday - Friday: 8am - 6pm
Emergency repairs 24/7

Call us on: 0300 790 6555

Our phone lines are busiest on Mondays and before 11am Tuesday to Friday. If you call after 11am you will have a shorter wait to speak to a member of our team.

Please note there are no walk-in facilities at our offices. If you have a query , please log in to My Account or call our centre on 0300 790 6555.

By Post

4040 Lakeside,
Solihull Parkway,
Birmingham
B37 7YN